Guest information
Questions About Your Stay?
Find a starting point for planning your Creekwood visit, from choosing a cabin or RV site to getting directions. For questions about your own reservation, contact us directly.
Reservations
How do I reserve a cabin or RV site?
Compare cabins and RV sites, then use the reservation or inquiry action or contact Creekwood. A 50% deposit is required at booking and applied toward your reservation total. The remaining balance is due at check-in. Full payment is required before occupancy.
Reservation and payment termsCan I ask questions before reserving?
Yes. Call or email Creekwood with your dates, the type of accommodation you’re considering, and any questions about your stay.
Contact CreekwoodWhere can I ask about reservation terms?
Read the Guest Terms and Conditions and Cancellation and Refund Policy before reserving. Contact Creekwood about any requested exception or questions about your reservation.
Read complete reservation termsWhen are check-in and checkout?
Check-in begins at 3:00 PM; checkout is by 10:00 AM. Early check-in or late checkout needs approval and may incur fees. Contact Management as soon as possible if you expect a late arrival. Arrivals after 10:00 PM Eastern Time require prior arrangements. If you have agreed on a later arrival with Management, follow those arrangements.
Arrival and departure policiesHow are cancellations and refunds calculated?
The cancellation schedule and deposit cap apply to reservations cancelled before check-in and to no-shows. RV cancellations cost $10 with 7 or more calendar days’ notice, or 25% of the reservation total + $10 with 3–6 calendar days’ notice. Cabin cancellations cost $10 with 14 or more calendar days’ notice, or 25% of the reservation total + $10 with 3–13 calendar days’ notice. Within the final two-calendar-day window, or for a no-show, the full deposit is forfeited. Cancellation and no-show fees will not exceed the deposit collected. Cancellation windows use calendar days before your scheduled arrival date, in Eastern Time. The final two-calendar-day window is not an exact rolling 48-hour period. There is no fee for changing reservation dates. Changes are subject to availability, rate differences may apply, and the original cancellation deadlines remain applicable. Reservation credits expire 12 months after the original arrival date and are nonrefundable. For cancellation requests emailed to Info@CreekwoodResort.Com, we use the date and time the email reaches Creekwood’s inbox, in Eastern Time. That received timestamp determines the applicable cancellation window. Later staff processing does not change it. Contact Creekwood for cancellation assistance.
Cancellation and Refund PolicyCabins
What cabin choices are available?
Creekwood has four cabins: three larger three-bedroom cabins that sleep six in the listed beds with a maximum occupancy of eight, and The Fox Hole, a one-bedroom cabin for a maximum of two guests within the RV area. The Fox Hole sleeps two in one queen bed. The cabins are not wheelchair accessible. Each cabin page has its own photos and accommodation details.
Compare all four cabinsWhere can I see the inside of each cabin?
Each individual cabin page includes its own photo gallery. The main gallery groups cabin photographs by name so you can compare the different spaces.
Browse cabin photosRV Sites
How do RV sites differ?
Settings range from the front section to sunnier sites, shaded Site 12, and a terraced area. The RV site guide explains these differences, including the cabin within the RV area and the terraced sites.
Explore the RV site guideHow do I confirm the hookups for my RV site?
Site 1, Site 2, Site 3, Site 4, and Site 5 have no water hookup at the pad. Hookups vary by site. Confirm electric service, sewer, and water for your chosen site before reserving.
Ask about your RV stayHow do I choose a site for my RV?
Your RV, slide-outs, awnings, and equipment must fit the assigned site without obstructing roads, utilities, or neighboring sites. Contact Creekwood to confirm fit before reserving; oversized RVs require prior approval. RVs older than ten years need current interior and exterior photographs and Management approval before arrival; age alone does not disqualify an RV.
RV requirementsPets
Can I bring a dog?
RV reservations allow up to two dogs, each weighing less than 70 pounds. Dogs must be leashed everywhere outdoors, including within RV sites, except inside the designated dog park. No unattended pets outdoors; dogs inside RVs must remain quiet with adequate ventilation and temperature control. Leopard Lodge is the only pet-eligible cabin. Advance Management approval is required for a maximum of two small, non-shedding dogs. The pet fee is $50 per reservation. Dogs must be leashed everywhere outdoors except inside the designated dog park. Pets may not be left unattended inside cabins. Cats and other pets are not permitted in cabins. Service animals are not considered pets. Creekwood will accommodate service animals as required by applicable law, without pet fees or application of pet-related restrictions that conflict with those requirements. Read the full Terms for all conditions and arrange pet approval with Management.
Pet and service-animal conditionsProperty
What is Creekwood’s setting like?
Creekwood is a wooded North Georgia property with cabins and RV sites in Sautee-Nacoochee. Browse the property page and photos for a closer look at the setting.
Explore CreekwoodLocation and Directions
Where is Creekwood Resort?
Creekwood is in Sautee-Nacoochee, Georgia, near Helen. The contact page shows our address and a Google Maps directions link.
Get directions to CreekwoodPlan your stay
Ready to Compare Your Options?
Browse the cabins and RV sites, then talk with Creekwood about the stay you have in mind.
